About Me

My name is Niya Jay and I am a dynamic and results-driven Learning and Development Professional with a proven track record in designing and delivering impactful training solutions. Adept at collaborating with business leaders to identify learning gaps and create tailored programs that drive behavior change and measurable business results. Experienced in facilitating both in-person and virtual training sessions, with a focus on sales skill development. Skilled in leveraging diverse instructional design strategies and media to craft engaging learning experiences. Committed to staying at the forefront of industry trends and best practices, consistently applying innovative methods to enhance team member performance. Proficient in evaluating program effectiveness and communicating outcomes to key stakeholders. Demonstrates strong coaching abilities, working closely with sales managers to develop high-performing teams.

My experience includes leading large-scale, high-profile learning projects for diverse corporate clients in leadership and management. I identify training needs and provide interventions through blended eLearning, instructor-led, virtual instructor-led, mentoring, consulting, facilitating, coaching, and measuring training effectiveness for multiple clients worldwide. I am skilled in identifying learning gaps, and presenting improvement plans to enhance the learning process for stakeholders, learners and clients. My expert abilities to lead project teams and translate learner development behaviors into high-impact learning that designs, curriculum, certification programs, tools, and workshops to create an internal knowledge transfer. 

Education:  

Nova Southeastern University,  Masters in Business Administration (MBA) emphasis Business Management. Graduated 2008

University of South Carolina Aiken, Bachelor in Business Administration (MBA) emphasis Marketing. Graduated 2005

Knowledge Areas: 

Instructional Design models and theories, eLearning, Section 508 compliance, curriculum development, summative assessment, learner analytics, adult learning theories, and project management.

Technology: 

Rise360, Storyline 360, Microsoft Office 365, Camtasia, Adobe Creative Cloud, Canva, Genielly, Powtoon, SnagIt, Asana, Docebo, Moodle. 

Soft Skills:

Self-motivated, teamwork, adaptability, problem solving, creativity, critical observation, time management and conflict resolution.

Companies I've worked with:

Smoothie King, Nestle, Google Fiber, Florida Blue, Capital One, Connected Consultants, and Dean Designs. 

To learn more about me, check out my LinkedIn account, click here.